Privacy Policy

At M2K Realty Ventures Pvt. Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or enquire about our properties and services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out property enquiry or contact forms on our website
• Register for a site visit or property event
• Subscribe to our newsletter or property updates
• Call or WhatsApp our sales team
• Book a property or sign an agreement with us
• Communicate with us via email, phone, or in person

This information may include your name, email address, phone number, city of residence, budget range, and property requirements.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your property enquiries and scheduling site visits
• Sharing information about our projects, new launches, and offers
• Processing property bookings and documentation
• Sending you newsletters and property updates (with your consent)
• Improving our website and customer experience
• Assisting with home loan processes and bank empanelment
• Analyzing usage patterns to enhance our services
• Complying with legal, RERA, and regulatory obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Banking & Loan Partners: With your consent, we may share information with empanelled banks and NBFCs to assist with home loan applications
• Legal & Registration Authorities: For property registration and documentation as required under applicable law
• Service Providers: Trusted third-party vendors who assist us in operating our website or business operations
• Legal Requirements: When required by law, court order, or to protect the rights and safety of our customers or company
• With Your Consent: In any other cases with your explicit prior consent

4. RERA Compliance & Data

As a RERA-registered real estate developer in Madhya Pradesh, M2K Realty Ventures Pvt. Ltd. is required to maintain certain buyer records as mandated by the Real Estate (Regulation and Development) Act, 2016. Personal information collected during property booking and registration is stored and processed in compliance with applicable RERA regulations.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses industry-standard encryption and secure data storage practices. However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and enquiry details
• Understand how visitors use our website
• Improve our content and property listings
• Show relevant property advertisements

You can control and manage cookies through your browser settings. Disabling cookies may affect certain features of our website.

7. Your Rights

You have the following rights regarding your personal information held by us:

• Access and receive a copy of your data
• Rectify inaccurate or incomplete information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time
• Withdraw consent for data processing
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites such as banks, RERA portals, or map services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are intended for adults (18 years and above). We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: